Identa Group Privacy Policy

At Identa Group, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage in business with us.

2️⃣ Information We Collect

We may collect the following types of personal data:

  • Name, Company Name, Email Address, Phone Number

  • Product Inquiry Information (product type, quantity, shipping destination)

  • Business-related documents submitted via forms (e.g., purchase orders, RFQs, export docs)

  • IP Address, Browser Information, Device Type

  • Website Usage Analytics (Google Analytics, cookies)

3️⃣ How We Use Your Information

We use your information to:

  • Process your RFQ (Request for Quote) submissions

  • Provide product quotations and shipping options

  • Prepare commercial invoices, export documents, and trade contracts

  • Respond to your inquiries and support requests

  • Send occasional business updates or company information

  • Improve our website performance and user experience

We do not sell or share your personal data with unrelated third parties for marketing purposes.

4️⃣ Data Sharing & Third-Party Services

We may share your data with:

  • Logistics companies (to arrange shipping)

  • Customs clearance and export authorities

  • SGS or third-party inspection agencies (upon your approval)

  • Legal or financial partners involved in transaction processing

All shared data is limited strictly to processing your legitimate copper orders.

5️⃣ Data Retention

We store your personal data only for as long as required to:

  • Complete contractual trade transactions

  • Meet legal and financial compliance (accounting, export laws)

  • Support warranty or quality assurance claims

Data is safely deleted after retention periods expire.

6️⃣ Cookies & Website Tracking

Our website may use cookies for:

  • Site performance & speed optimization

  • Google Analytics traffic reporting

  • Spam protection via Google reCAPTCHA

  • RFQ form session retention

You may disable cookies anytime in your browser settings.

7️⃣ International Data Transfers

As a global company, your data may be processed in countries outside your own. We apply appropriate security standards for international data transfers and comply with GDPR and applicable regulations.

9️⃣ Security Practices

We use:

  • Secure SSL encryption for form submissions

  • Data backups on protected servers

  • Limited staff access to sensitive files

  • Verified secure cloud storage providers

🔟 Policy Updates

We may update this privacy policy to reflect business changes or regulatory requirements. Updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, contact:

Identa Group — Privacy Department
Email: info@bulkcoppercathodewire.com

Request Quote Now!

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Frequently Asked Questions About Our Copper Wire

1. What is your minimum order quantity (MOQ)?

We typically require a minimum order of 5 metric tons, but we accommodate sample container loads on request.

2. Do you provide SGS or ISO certification?

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3. What are your payment terms?

We support T/T, L/C at sight, and partial advance depending on the order size and buyer history.

4. How long does shipping take?

Average lead time is 12–21 days, depending on destination port and selected Incoterm (FOB, CIF, DDP).

5. Can I request specific coil sizes or insulation types?

Yes. We offer custom wire gauge, coil format, and optional insulation (bare, PVC, enameled). Speak with our team.

6. Do you offer product samples?

Yes, we can ship paid samples with express logistics. Contact our sales team to arrange one.

7. Where do you ship from?

We ship from our main warehouse and bonded facilities across Africa and Asia, depending on stock levels.

Bulk copper wire coils stacked on pallets inside Identa Group’s export-ready warehouse

Identa Group - Global Copper Wire Exporter Network